Our customers tend to appreciate our high-quality cannabis products, welcoming environment, friendly staff and tailored recommendations, and our commitment to excellent customer service during every interaction.
Don’t take our word for it. See what are customers are saying below.
Here's What Our Customers Say:
09/26/2025 07:59 PMGreat supply, always polite, they have cupcakes, and just great people.-
09/20/2025 10:37 PMChris was great got everything I needed without a problem 10/10 service
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09/20/2025 10:36 PMchris was great. hella knowledgeable and very friendly
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09/13/2025 10:59 PMGreat service, chill vibe, real bud in heart of flatiron 🩷👏🏼 thank you!!
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09/13/2025 10:37 PMVery knowledgeable and kind staff!!! Incredibly approachable environment
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09/13/2025 10:36 PMVery knowledgeable and friendly staff! Great clean environment.
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09/13/2025 10:36 PMGreat store and staff experience
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09/07/2025 09:16 PMAs a cancer survivor I wish I had this place two years ago but it’s ok I go down to this store from Hell’s Kitchen, nice store display, kind staff I appreciate they know exactly what to recommend when honestly you are overwhelmed into not knowing exactly what your body needs . Definitely going back I need something for sleep. If you are in Chelsea stop by nice location and great staff .
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09/05/2025 07:07 PMVictoriaaaa!!!! SHES AMAZINGGGG She was very accommodating and thoughtful! -Desire
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09/05/2025 03:49 PMGreat selection of products! Very sweet ladies at the front desk taking care of your order make sure you get good smokes! Thank you for the experience !
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09/05/2025 02:52 PMLoved this place Victoria was great!
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09/05/2025 12:06 PMClean, knowledgeable, good process and prices
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08/28/2025 09:56 AM(Translated by Google) Yes!!!!(Original) Ya!!!!
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08/24/2025 11:08 PMCHRIS DID HIS BIGGEST ONE! SHOUT OUT TO ETHAN AND
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08/24/2025 07:07 AMI came across this store looking for a hoddie it’s chilly these nights . I went inside and I must say from security checking ID and inside the shop is really pretty and I Victoria was the BEST !! Everyone was very kind and as much as I needed a hoodie I’m glad they had gummies that I love . From my experience you must visit this location and everyone inside knows there stuff and as a cancer survivor and lived in Chelsea my whole life I’m glad to see legal dispensaries with people who know and help with what you’re looking for.
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08/24/2025 02:03 AMThank you for believing in Silly Nice. We’re truly grateful and look forward to building something special together with Stoops.
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08/21/2025 05:46 PM
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08/16/2025 01:30 AMThey were very patient with me and very helpful
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08/16/2025 01:27 AMGave me some great options, great customer service as well
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08/16/2025 01:26 AMEverybody needa come through
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08/06/2025 05:41 PM
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07/27/2025 07:16 AMTried their gummies and I was floating for hours — in the best way. Super chill high, no weird crash. Plus the packaging is 🔥. Definitely coming back for more. Stoops is that spot.
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07/27/2025 04:58 AMStoops is exactly what the LES needed. Fire products, cool people, no gatekeeping. I always walk out with something new to try and it never disappoints. Big fan. Lifelong customer here.
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07/27/2025 12:41 AM(Translated by Google) Very friendly and helpful staff. My card didn't work, but we found a solution.(Original) sehr nette und hilfsbereite Mitarbeiter. Meine karte hat nicht funktioniert, aber wir haben eine Lösung gefunden.
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07/26/2025 11:12 PMExcellent!! The best NyC dispensary!!!
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07/26/2025 11:03 PMGreat selection, customer service, and flower. Thank you Stoops, I'll be coming back again soon.
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07/17/2025 05:13 AMFeels more like a boutique than a dispensary. Super well curated. Budtenders are friendly, not pushy, and they actually listen. Got some live resin and it blew my mind. Stoops is a whole experience.
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07/16/2025 05:10 AMIt’s rare to find a dispensary with both variety and quality — but Stoops nails it. I’ve found brands here I’ve only seen in Cali. Big selection of premium concentrates too if that’s your thing.
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07/16/2025 04:13 AMI was in a rush but the staff still helped me pick the perfect edible for my weekend trip. Ended up with a hybrid gummy that was mellow, euphoric, and honestly made the whole trip better. 10/10.
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07/14/2025 08:56 AMNo joke. These buds are sticky, perfectly cured, and smell insane. Like, open-the-jar-and-you’re-hit-with-heaven kind of insane. Got some Purple Punch and it’s been my chill-out go-to ever since.
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07/13/2025 08:00 AMWhether you’re new or a seasoned smoker, Stoops has what you need. Their sativas get me through creative blocks, and the indicas are like a hug at the end of a long day. Can’t recommend enough.
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07/12/2025 11:12 AMI’m picky with vapes but Stoops carries some crazy good ones. Smooth pull, no weird aftertaste, and they last longer than I expected. Big love to the staff for putting me on to the good brands.
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07/12/2025 04:29 AMI’m lazy, I like convenience — and Stoops delivers. Grabbed a variety pack with different strains and each one was better than the last. Rolled perfectly, burned evenly. No complaints.
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07/11/2025 06:35 PMWalked in just looking for a pre-roll and left with like 3 new favorites. The flower here is so fresh and smooth — super dank. Staff knows their stuff too. You ask about a strain and they’ll give you the whole vibe breakdown. Love it.
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07/04/2025 09:30 AMFriendly staff, great selection, and smooth service. One of the best in NYC.
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06/28/2025 11:52 AMNice variety and very friendly staff! See y'all next time I'm in nyc!!
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06/26/2025 07:25 AMReally liked the service here. Everyone was nice and knowledgeable. Highly recommend!
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06/25/2025 07:44 PMStoops is my go-to dispensary! The staff is very friendly and helpful. They carry a wide range of products and brands.
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06/25/2025 07:35 PMFrom walk-in to walk-away staff is super friendly, knowledgeable and all-around good vibes. The space is bright, easy to browse and the budtenders are ready to get you to the right experience!
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06/25/2025 10:53 AMLove this spot. Great customer service and fair prices. Will come again.
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06/25/2025 08:20 AMStoops NYC has a great variety of products. Everything I’ve tried so far has been top quality.
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06/24/2025 08:26 AMStoops has that local neighborhood feel with high-end service. The staff remembered my name after just a couple of visits, which blew me away. I’ve sent three friends here and they’ve all had great experiences.
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06/24/2025 06:05 AMQuick and easy visit. The staff made good recommendations. Five stars!
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06/23/2025 10:05 AMI stopped in during a trip from out of town, and honestly wish we had a spot like this back home. Felt upscale but not intimidating. Picked up a vape pen and some edibles and both were top-notch.
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06/22/2025 06:47 AMReally liked the service here. Everyone was nice and knowledgeable. Highly recommend!
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06/22/2025 05:31 AMAwesome dispensary. Clean place, good vibes, and solid product selection.
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06/21/2025 10:02 PMCyn was the best!!!!
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06/21/2025 06:49 AMEvery time I stop by, I find something new to try. Their edible selection is creative—lots of small-batch stuff I haven’t seen elsewhere. Bonus points for playing great music in the store while you shop.
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06/20/2025 09:51 PMI love this place! When you walk in there is ways a friendly face there. When you walk in there you first have your ID checked. Then you can walk in. The first thing I notice was how clean and well kept everything looked. I was asked if I needed help by a lovely young lady named Cynthia. She answered all my questions with patience and understood exactly what I was looking for. You have me a suggestion and it was a hit! I went back a second time a a young man help he had on glasses and braids oh my I’m sorry I don’t remember his name but he too was awesome and kind as well and even offered me a different flavor of edible. This is my third time coming in and I saw Cynthia again and as always she was there ready to answer any questions I had with a big smile. This is amazing I highly recommend it.
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06/20/2025 08:21 PMCynthia was great thank you
What Our Customers Love About Stoops
We consistently hear customers describe Stoops as one of the best dispensaries in NYC—and that’s something we take pride in.
First-timers often tell us they came in feeling nervous, but left feeling confident and well-informed, thanks to our friendly, knowledgeable staff who take the time to guide you through every option. Regulars love our welcoming, clean environment that feels more like a neighborhood hangout than a typical retail store.
Our location at 182 5th Ave—just steps from the 23rd Street train station—makes visiting easy, whether you’re stopping by after work or exploring the Flatiron District.
Many say it feels like home, and that’s exactly what we aim for: a place where everyone feels comfortable, respected, and taken care of.
We Want to Hear From You
If you’ve been to Stoops NYC recently, we want to hear from you.
We’re always looking to improve your experience, bring in products you love, and make our dispensary feel even more like home. Your feedback helps us grow and serve the community better.
We welcome positive feedback and constructive suggestions. Leave your review here.