Our customers tend to appreciate our high-quality cannabis products, welcoming environment, friendly staff and tailored recommendations, and our commitment to excellent customer service during every interaction.
Don’t take our word for it. See what are customers are saying below.
Here's What Our Customers Say:
- 12/30/2025 10:51 PMJustin was super helpful and friendly!
- 12/30/2025 09:38 PMKat was knowledgeable and sweet. Great selection too!
- 12/30/2025 08:56 PMAmazing customer service josphina
- 12/30/2025 05:39 PMYay!
- 12/30/2025 12:57 PM(Translated by Google) Chris is one of the nicest people in the cannabis industry. Big love.(Original) Chris ist einer der liebsten Menschen in der Cannabis-Branche. Big Love
- 12/30/2025 12:49 AM
- 12/29/2025 10:54 PMKathryn was so amazing and knowledgeable
- 12/29/2025 09:18 PM
- 12/29/2025 02:59 PMThe whole staff is amazing
- 12/28/2025 12:07 AMGreat people
- 12/27/2025 11:26 PMFire service
- 12/27/2025 10:50 PMI was happy to find Silly Nice in your store. I always enjoy their quality. Hope to see more of their products available soon.
- 12/27/2025 09:55 PM
- 12/27/2025 02:28 AMSuper quick pickup, and Katherine was nice enough to help me out with some recs!! I’ll be back ☺️
- 12/26/2025 11:13 PMAmazing service and help! Every single time I’ve been here I’m always treated above and beyond
- 12/26/2025 11:13 PM
- 12/26/2025 09:22 PMGreat choices, chill atmosphere would come again, for sure.
- 12/25/2025 06:28 PMI walked in expecting to hear you have to have a membership. The two dudes laughed with me stating just need valid id. To say the store has a variety of products is an understatement. The staff was cool and patient. Shoot out to Keyshawn,"hope that is correct" for he suggestions. Prices are responsible too. I wish credit card were accepted, guess we have to be patient with bureaucracy. All in all you have a return client.
- 12/23/2025 08:02 PMGreat staff here! I come by every week and re up every-time.
- 12/23/2025 07:39 PMloveee this place so much!!
- 12/23/2025 04:51 PMAmazing staff, service and selection! Highly recommend!
- 12/23/2025 04:35 PM
- 12/23/2025 01:02 AMThe most helpful staff for a complete newbie 🙂
- 12/22/2025 08:27 PM
- 12/22/2025 06:51 PMSecond time coming here, great customer service!
- 12/22/2025 05:09 PM
- 12/21/2025 08:30 PMeveryone was so nice and helpful, definitely recommend
- 12/21/2025 02:05 AMGreat experience, best budtenders in town
- 12/21/2025 01:31 AMThe best NYC dispensary periodt.
- 12/20/2025 09:12 PM
- 12/20/2025 04:51 AMStaff is extremely hospitable & the selection is great! Found my new spot
- 12/19/2025 10:17 PM
- 12/19/2025 10:16 PMAmazing!!
- 12/18/2025 11:51 PMFriendly and good offerings
- 12/18/2025 10:27 PMAnthony is the GOAT, thanks for the welcoming environment!
- 12/18/2025 04:47 PMGreat vibes & place! :))
- 12/18/2025 02:25 AM
- 12/18/2025 01:54 AMCatherine was great
- 12/18/2025 01:01 AMCustomer service was amazing as soon as I entered! Unfortunately what I wanted was out of stock, but we fortunately we found something perfect for me.
- 12/18/2025 12:33 AM
- 12/17/2025 11:36 PM
- 12/17/2025 10:18 PMGreat customer service !!
- 12/17/2025 10:18 PMGreat customer service and a wide range of options to choose from!!
- 12/17/2025 02:40 AMGreat service
- 12/17/2025 12:21 AMGood service
- 12/16/2025 11:17 PM
- 12/16/2025 11:07 PM
- 12/16/2025 07:52 PMQuick and affordable
- 12/16/2025 06:36 PMPerfect place to take a smoke and to have great time with the workers there
- 12/09/2025 08:29 PMVictoria. Period. Best. Ever.
What Our Customers Love About Stoops
We consistently hear customers describe Stoops as one of the best dispensaries in NYC—and that’s something we take pride in.
First-timers often tell us they came in feeling nervous, but left feeling confident and well-informed, thanks to our friendly, knowledgeable staff who take the time to guide you through every option. Regulars love our welcoming, clean environment that feels more like a neighborhood hangout than a typical retail store.
Our location at 182 5th Ave—just steps from the 23rd Street train station—makes visiting easy, whether you’re stopping by after work or exploring the Flatiron District.
Many say it feels like home, and that’s exactly what we aim for: a place where everyone feels comfortable, respected, and taken care of.
We Want to Hear From You
If you’ve been to Stoops NYC recently, we want to hear from you.
We’re always looking to improve your experience, bring in products you love, and make our dispensary feel even more like home. Your feedback helps us grow and serve the community better.
We welcome positive feedback and constructive suggestions. Leave your review here.