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Stoops NYC Customer Reviews

Our customers tend to appreciate our high-quality cannabis products, welcoming environment, friendly staff and tailored recommendations, and our commitment to excellent customer service during every interaction. 

 

Don’t take our word for it. See what are customers are saying below. 

Here's What Our Customers Say:

  • Morgan Thomas
    06/23/2025 10:05 AM
    5.0
    I stopped in during a trip from out of town, and honestly wish we had a spot like this back home. Felt upscale but not intimidating. Picked up a vape pen and some edibles and both were top-notch.
  • Scott Martin
    06/22/2025 06:47 AM
    5.0
    Really liked the service here. Everyone was nice and knowledgeable. Highly recommend!
  • Gibson Cross
    06/22/2025 05:31 AM
    5.0
    Awesome dispensary. Clean place, good vibes, and solid product selection.
  • roxanitychuck
    06/21/2025 10:02 PM
    5.0
    Cyn was the best!!!!
  • Jackson Griffiths
    06/21/2025 06:49 AM
    5.0
    Every time I stop by, I find something new to try. Their edible selection is creative—lots of small-batch stuff I haven’t seen elsewhere. Bonus points for playing great music in the store while you shop.
  • Blessedtobe
    06/20/2025 09:51 PM
    5.0
    I love this place! When you walk in there is ways a friendly face there. When you walk in there you first have your ID checked. Then you can walk in. The first thing I notice was how clean and well kept everything looked. I was asked if I needed help by a lovely young lady named Cynthia. She answered all my questions with patience and understood exactly what I was looking for. You have me a suggestion and it was a hit! I went back a second time a a young man help he had on glasses and braids oh my I’m sorry I don’t remember his name but he too was awesome and kind as well and even offered me a different flavor of edible. This is my third time coming in and I saw Cynthia again and as always she was there ready to answer any questions I had with a big smile. This is amazing I highly recommend it.
  • Albert Alvarez
    06/20/2025 08:21 PM
    5.0
    Cynthia was great thank you
  • Chris Derda
    06/20/2025 12:49 AM
    5.0
    Nice dispensary. Budtenders are friendly and and funny as well as helpful with decent prices for the cityPlus they know the Killer Clowns from Outside Space movie. You're not getting that a where else
  • Bruce Macias
    06/19/2025 03:52 PM
    5.0
    Great experience! Staff was super friendly and helpful. I’ll definitely be back.
  • Esteban Hester
    06/19/2025 10:45 AM
    5.0
    Friendly staff, great selection, and smooth service. One of the best in NYC.
  • Octavia B
    06/14/2025 04:38 AM
    5.0
    Customer service top tier.. thanks again guys🫶🏾
  • Rob Tavoso
    06/13/2025 06:51 PM
    5.0
    Cynthia is the best person to see in the store. She is kind and helpful and all aspects educating you on the material and providing you with the proper direction to take.
  • Jermaine White
    06/13/2025 05:18 PM
    5.0
    Victoria and Jay helped me immensely. Taught me so much about product and gave great info about inventory. Definitely a must return.
  • Nishant Jain
    06/12/2025 11:26 PM
    5.0
    Best dispo I’ve ever been to, honestly.
  • Si Boudoin
    06/12/2025 06:46 PM
    5.0
    Cynthia was so kind and helpful while I navigating there extensive collections of some of the best brands in the city
  • John Evans
    06/12/2025 12:43 AM
    5.0
    Good store. Good product. Great product.
  • Katya Bravo
    06/11/2025 10:53 PM
    5.0
    Amazing service and knowledge. Such a great and easy experience. Thank you to Cynthia for great service.
  • Aybike Karacag
    06/10/2025 05:51 PM
    5.0
    This place is the best in the city! Nina my queen you a G! I always walk away with so much vibes every time!
  • Maisa S
    06/10/2025 04:55 PM
    5.0
    Nina and Jay were awesome and so helpful, seriously recommend coming here and definitely will be back
  • Brandon Hayes
    06/09/2025 11:14 AM
    5.0
    Favorite spot in the city. Whether I’m looking for a quick pick-up or want to browse and ask questions, Stoops always delivers. Friendly staff, premium products, and an all-around great experience every time.
  • Steve Wallace
    06/09/2025 06:40 AM
    5.0
    Stoops NYC feels more like a boutique than a dispensary. The space is clean, well-lit, and thoughtfully designed. Great selection, great people, great energy.
  • marcel martinez
    06/08/2025 08:55 PM
    5.0
    Synthia was great help! The store is such vibe, definitely recommend!
  • Alan Hernandez
    06/08/2025 07:40 PM
    5.0
    First time visiting and had the best experience w Cinthia
  • Matias Potts
    06/08/2025 04:54 PM
    5.0
    Amazing edibles selection. I’m really into edibles, and Stoops had a bunch of options with clear dosage info, which I really appreciated. The staff helped me find exactly what I was looking for. Excellent service all around.
  • Bobby Williamson
    06/08/2025 01:20 PM
    5.0
    Top-tier dispensary experience. Everything was seamless: no long waits, helpful staff, easy checkout. Plus, the branding is on point. The pre-rolls I got were fresh and perfectly rolled. Without hesitation, highly recommend.
  • Cindy J
    06/08/2025 12:51 AM
    5.0
    Cynthia was so nice and helpful! Thank you!
  • June
    06/08/2025 12:10 AM
    5.0
    Cynthia was super helpful! Showed me all the different options and gave good suggestions.
  • Adam Smith
    06/07/2025 11:08 AM
    5.0
    Impressive service + product knowledge. Shoutout to the budtender who helped me — super informative without being pushy. Loved the vibe and the product was 🔥. Feels like Stoops is setting a new standard for dispensaries.
  • James Stewart
    06/06/2025 07:18 AM
    5.0
    Incredible selection and service. Stoops has everything from top-shelf flower to edibles and concentrates. I really appreciated how organized and clean the shop was. You can tell they care about the customer experience. Highly recommend!
  • Jordan Berry
    06/06/2025 05:11 AM
    5.0
    A hidden gem in the city! The team at Stoops NYC is super knowledgeable and friendly. They answered all my questions and gave great product recommendations. The vibe inside is welcoming and chill — definitely my new go-to dispensary in NYC.
  • David Young
    06/05/2025 07:52 AM
    5.0
    My first visit won’t be my last! I was visiting from out of town and found Stoops online. So glad I did. The staff were patient, asked about my preferences, and helped me pick the perfect hybrid. Great spot.
  • Riley Spencer
    06/04/2025 08:42 AM
    5.0
    Exactly what a dispensary should be. Chill, professional, and high-quality. Whether you're a newbie or an experienced smoker, Stoops makes you feel welcome and informed. Love the energy here.
  • Toby Gordon
    06/04/2025 07:41 AM
    5.0
    Best dispensary in NYC, hands down. From the sleek interior design to the super helpful staff, everything about Stoops feels curated and cool. They even had a few local brands I’ve never seen anywhere else. Will 100% be coming back.
  • Jason V
    05/29/2025 08:58 PM
    5.0
    Nina was my bud tender. 10/10 recommendations. Told her what I needed and she delivered! Don’t know what to get? ASK FOR NINA!!!!👏👏👏👏
  • Joe
    05/29/2025 01:01 AM
    5.0
    Wonderful service great selection Cynthia was fantastic!
  • Nektarios Mantas
    05/27/2025 03:04 PM
    5.0
    Cynthia was the bomb! Knows her stuff and helped me with everything I asked for. Will definitely be coming back
  • Joshua Gill
    05/27/2025 07:02 AM
    5.0
    Stoops NYC isn’t just another dispensary — it’s a full experience. The staff really knows the products, and the strain variety is top-notch. Whether I’m looking to chill or energize, they always have the right recommendation.
  • Peter Burton
    05/26/2025 02:27 PM
    5.0
    The packaging is clean and modern, but what’s inside is even better. I’ve never gotten dry or bland flower from Stoops. The terpene profiles are always fresh and hit exactly how they should.
  • Johnny RiverHeart
    05/25/2025 11:19 PM
    4.0
    Cynthia was pretty supportive and I appreciate her for that. Had a rough day and she at least tried to cheer me up. Will come again
  • Aiden Grant
    05/25/2025 08:03 AM
    5.0
    Stoops has an amazing selection of edibles. I recently tried their vegan gummies, and they were seriously delicious with a smooth, long-lasting effect. You can tell they really care about quality and sourcing.
  • Samson Jefferson
    05/25/2025 07:24 AM
    5.0
    I always go to Stoops NYC whenever I need quality cannabis. The flower and pre-rolls are consistently fresh, potent, and packaged with care. The staff helped me find the perfect hybrid for anxiety, and I’ve been coming back ever since.
  • Ewan Reynolds
    05/25/2025 04:13 AM
    5.0
    The moment I walked in, I knew I was in good hands. I got great advice on pre-rolls and found a 1:1 gummy that’s perfect for winding down. The whole experience felt personalized and easy.
  • shay zaltsman
    05/25/2025 12:40 AM
    5.0
    They're the best!
  • Jonathan Rivera
    05/24/2025 11:32 PM
    5.0
    Fantastic service, the staff were very helpful
  • Nolisha Clarke
    05/24/2025 11:04 PM
    5.0
    Amazing customer service ! Cynthia was great at explaining what was in store and available. There was so many options!
  • Marquis Green
    05/24/2025 11:02 PM
    5.0
    Nina absolutely sold me on products, the environment is so clean I thought it was gonna be super bougie. No. This is THE premiere downtown dispensary. Please go here for all your canniboid needs! Again, everything in here is so well organized and wonderful.
  • Jesse Zucker
    05/24/2025 10:36 PM
    5.0
    Nina and justin are so knowledgeable and friendly. I wouldn’t want to buy my weed from anyone else
  • Oliver Page
    05/24/2025 10:11 PM
    5.0
  • Oliver Page
    05/24/2025 10:09 PM
    5.0
  • Paul Persaud
    05/24/2025 09:36 PM
    5.0
    Very welcoming staff, knowledgeable on their stock. Skater vibe that feels like home. Definitely will return.

What Our Customers Love About Stoops 

We consistently hear customers describe Stoops as one of the best dispensaries in NYC—and that’s something we take pride in.

 

First-timers often tell us they came in feeling nervous, but left feeling confident and well-informed, thanks to our friendly, knowledgeable staff who take the time to guide you through every option. Regulars love our welcoming, clean environment that feels more like a neighborhood hangout than a typical retail store.

 

Our location at 182 5th Ave—just steps from the 23rd Street train station—makes visiting easy, whether you’re stopping by after work or exploring the Flatiron District.

 

Many say it feels like home, and that’s exactly what we aim for: a place where everyone feels comfortable, respected, and taken care of.

 

We Want to Hear From You 

If you’ve been to Stoops NYC recently, we want to hear from you.

 

We’re always looking to improve your experience, bring in products you love, and make our dispensary feel even more like home. Your feedback helps us grow and serve the community better.

 

We welcome positive feedback and constructive suggestions. Leave your review here